Friday January 27. Free Tax Services and Filing.
By Eva Rosenberg, MarketWatch
LOS ANGELES (MarketWatch) — The
IRS’s online filing system is up and running on time. No last-minute bits of
legislation to change the whole playing field. What’s the big news this year?
Lots of free advice and better question paths in all services.
With that system, skilled computer
adepts can avoid commercial tax firms. This no-frills system doesn’t integrate
with any state filing systems. It’s useful for folks who are either in a state
without a state income tax, or a state with an online tax-return system.
Meanwhile, under the Free File
Alliance program, 15 companies offer free federal tax returns to taxpayers with
income under $57,000. Each provider has different age and form restrictions and
other conditions. Most service all states. But some don’t. For instance,
ezTaxReturn.com says it covers “any state, except...” — then lists 30 states it
doesn’t service.
Some providers have age
restrictions. Most provide free services to active members of the military.
Many services accept taxpayers with foreign address.
Drawbacks
of both systems. While the federal tax returns are
free, all of the companies require that you pay for the state tax return, if
you need one.
One benefit of the Free File
Alliance program is that the companies may not try to sell you additional
products or services.
Once you’ve entered all the
information, if your tax return doesn’t qualify for the free program, you’ll
need to exit and start all over again with the company’s regular software.
Neither system stores your information from one year to the next. So you always
have to start over.
What’s the alternative? Today, most
online tax-return processors offer free versions of their own these days. With
lots of desirable benefits.
More
free services. All major providers allow you to
start your tax return for free. You can print or e-file the free federal
returns. You can save your file with a username and password, without entering
a valid Social Security number.
Test the services without worrying
about compromising your security or identity. Once you become a user, even of
their free services, they generally keep your prior-year tax return on file for
years. Some of them, forever.
Don’t worry about selecting the
right starting level. Start at the cheapest level and enter data. Before you
finalize your tax return, the software will let you know if you have reached
more expensive levels of service. While the federal return may be free, in all cases
you must pay for the state return. They all provide accuracy guarantees.
What they each offer. What are the companies excited about this year? Look at them
in alphabetical order.
CompleteTax. The basic tax-preparation service is free. That covers your
1040EZ for all filing statuses. You can produce estimated tax vouchers if you
need them. You can import a PDF version of last year’s tax return from a
competing company. You can import W-2 and 1099-INT and dividend data. If your
tax return is more complex than the Basic level allows, your potential fee is
locked in, based on the date you start your tax return. Free tech support is
provided by email. For $19.95 you’ll get three months of unlimited phone
support with a tax professional. (State return: $34.95.)
H&R Block Online. In addition to the 1040 EZ and 1040A, most common forms are
supported. You cannot import prior-year returns or W-2s and 1099s at the free
level. That capability starts at the Basic/$19.95 level. Although you cannot
prepare estimated tax vouchers, you can prepare a full 1040 return, including
itemized deductions, employee business expenses, capital gains, and more.
Support is available online, via the new Tax Answers resource, or by telephone.
Worry-free Audit Support® is included, at no charge, with the free version.
That means, H&R Block will not only help you answer any tax agency
correspondence, they’re even prepared to represent you at the audit. (State
return: $27.95.)
TaxAct. The free service includes all forms that can be e-filed,
including Schedule C for business and rental income. Extensions are free. You
can import the PDF file of your prior-year return. Using that, TaxAct offers a
prior-year comparison of numbers, for returning clients. Email support is free.
You can expect a reply within 1-2 business days. Everything is iPad compatible.
A one-time fee of $7.95 gives you phone support for the entire tax season, or
upgrade to the Deluxe service for $9.95, which includes the phone support. They
are the only company with a tool to help you with your FAFSA (financial aid)
applications for private school or college. You can prepare multi-state tax
returns (though the additional states are not free). (State return: $14.95.)
TurboTax. This free service includes lots of forms, including the
Treasury Report of Foreign Bank Accounts (FBAR), installment agreements, and
even the application for a federal ID number (Form SS-4). It does not include
estimated tax vouchers. Most credits are included. Business and rental
schedules are not included. Multi-state tax returns are supported (though the
states are not free). This year’s software allows you to import practically all
of your data, with little or no additional typing on your part. The big news is
the free telephone support. Ask a Tax Expert provides free phone and chat
support to anyone. Or use the Live Community database, with years of questions
and answers. (State return: $27.95.)
Face-to-face
help. While free online filing options
abound, some people prefer the personal touch. You can get free, live, walk-in
help at tax centers all around the country. IRS and the Taxpayer Advocate
Service support the VITA and TCE programs for seniors and low-income taxpayers.
These programs are staffed by
trained volunteers and tax professionals, who are required to pass an
IRS test . They will answer your questions
with great patience. VITA volunteers understand about support disputes,
retirement distributions, and other complicated tax issues. They can help you
find credits and deductions you may not realize are available to you. If the
tax returns are too complex, they can often refer you to someone who can help.
VITA Program. The Volunteer Income Tax Assistance program offers free tax
preparation and efiling assistance to low-income households outside urban areas
and in hard-to-reach urban areas.
You qualify if your household income
is below $50,000. You will find VITA centers at libraries, colleges, community
centers, religious centers and more. For instance, starting Jan. 28, Golden
Gate University has teamed up with Goodwill Services and Tax-Aid to provide Saturday open-houses to help taxpayers in San Francisco Bay Area. To find a site
near you, call 1-800-906-9887 or scan this partial VITA site list .
The armed-forces version of VITA is
called AFTC, for Armed Forces Tax Council. Volunteers and experts know the
special credits, deductions and exclusions available to members of all branches
of the armed forces, and their families. They understand about state income-tax
exclusions.
TCE Program. Tax Counseling for the Elderly, or TCE, volunteers
understand issues related to retirement income, Social Security, IRAs, etc.
They may be able to provide counseling on other financial issues as well, since
many of the volunteers and staff are in the same position as you. AARP’s
Tax-Aide is one of the largest TCE programs in the country. Visit the AARP Tax-Aide website or
call the IRS for a TCE location: 1-800-829-1040.
These programs welcome volunteers.
You don’t need a tax background or education to participate. It’s easy to get
hooked.